Arkansas Carbide Saw & Tool Co., Inc. Return Policy

Return Policy for Regular Stock

Unused merchandise purchased from us may be returned for credit or refund within 30 days of the date we shipped the item. Freight charges are prepaid and can not be refunded and there will be a 15% restocking fee on merchandise. Items must be enclosed in their original Packaging. The protective plastic dip surrounding cutting edges is not considered Packaging and may be removed by the customer for inspection, without voiding this return policy.

Returned items must include reference to the original order number and a reason
For the return. All return merchandise must be returned to the following address.

Arkansas Carbide Saw & Tool Co., Inc.
Returns Dept.
1401 Hwy 112 North
Pocola, OK  74902

If merchandise was paid for by credit card, the same card will be credited with amount of the refund.  Credit for approved returns will be given within 48 hours of receipt of the returned goods. Payment made by check or money order will be refunded by company. Check sent via U.S. mail within 48 hours of receipt of approved returned goods.  Returns by customers with open net 30 accounts in good standing will be credited for the amount of the return, or issued refund check sent via U.S. mail, according to their preference.

Return Policy for Secial Order Merchandise

Made-to-order merchandise such as all custom tooling, special size is not returnable,  unless defective or not made according to the specifications we were given.